Case:
My employee can not register time. He was able to do it when he was employed before.
Solution:
When an employee is set as inactive as a user in the system, (s)he will be deactivated on all projects (s)he has registered time on before.
If you reactivate an employee, you also need to reactivate him/her at the projects (s)he was working on before. Otherwise, the timesheet will be empty. You do this by following these steps on the project:
- Navigate to the Resource group
- Mark Inactive resources
- Delete the checkmarks on the employees that should NOT be reactivated
- Click Select action at the top, select Reactivate and click OK
- Click Save below the list of employees to make sure the system is updated with the changes
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